Incidents reported on status page for HMS https://hmsuptime.cobblestone.software/ https://d1lppblt9t2x15.cloudfront.net/logos/42df92a64f905fd2037f836102050068.png https://hmsuptime.cobblestone.software/ en https://hmsuptime.cobblestone.software/ Tue, 14 Apr 2026 07:55:58 +0000 https://hmsuptime.cobblestone.software/#98398a6992ed710b84c29bbd53842d12151a2346f3111735440589c552f03cda Gainwell Technologies - Health Management Systems, Inc. (HMS) - Core recovered https://hmsuptime.cobblestone.software/ Tue, 14 Apr 2026 06:49:44 +0000 https://hmsuptime.cobblestone.software/#98398a6992ed710b84c29bbd53842d12151a2346f3111735440589c552f03cda Gainwell Technologies - Health Management Systems, Inc. (HMS) - Core went down https://hmsuptime.cobblestone.software/ Fri, 10 Apr 2026 23:09:47 +0000 https://hmsuptime.cobblestone.software/#5488aa127f71c231149a293f994154a376172e89567acafd681ca9dc5f7677f1 Gainwell Technologies - Health Management Systems, Inc. (HMS) - Core recovered https://hmsuptime.cobblestone.software/ Fri, 10 Apr 2026 12:07:54 +0000 https://hmsuptime.cobblestone.software/#5488aa127f71c231149a293f994154a376172e89567acafd681ca9dc5f7677f1 Gainwell Technologies - Health Management Systems, Inc. (HMS) - Core went down https://hmsuptime.cobblestone.software/ Thu, 05 Feb 2026 18:29:19 +0000 https://hmsuptime.cobblestone.software/#952a2cfa6e1613b6bdbce0ed3880113105ef8d0d3986265f411b70266795e74c Gainwell Technologies - Health Management Systems, Inc. (HMS) Test - Core recovered https://hmsuptime.cobblestone.software/ Wed, 04 Feb 2026 13:06:15 +0000 https://hmsuptime.cobblestone.software/#952a2cfa6e1613b6bdbce0ed3880113105ef8d0d3986265f411b70266795e74c Gainwell Technologies - Health Management Systems, Inc. (HMS) Test - Core went down https://hmsuptime.cobblestone.software/incident/804657 Mon, 12 Jan 2026 22:17:00 -0000 https://hmsuptime.cobblestone.software/incident/804657#c9478282a5c769c6016159f7fdbdeaf2621135f9831b858444c118fddf74e21a As an administrator of your organization’s CobbleStone Software Contract Insight account, you are receiving this notice in response to the recent DNS disruption involving the cobblestone.software domain. What Happened At approximately 3:10–3:15 PM EST on Monday, January 12, 2026, we were made aware of a DNS disruption affecting the cobblestone.software domain. This issue did not impact all users simultaneously and was intermittent due to DNS propagation behavior. Our team immediately engaged with our third-party DNS provider, identified the root cause, and corrected the configuration within about 15–20 minutes. However, DNS propagation is not instantaneous and can take time to fully resolve globally. We monitored propagation efforts with the provider for 60–90 minutes to ensure accurate restoration. According to our provider, full propagation would take 2–4 hours worldwide. How it has been resolved The DNS configuration issue was corrected promptly, and propagation has been monitored to confirm restoration of full functionality. All services were completely propagated globally by 6:27 PM EST. We are working with our DNS provider to review safeguards and implement measures to prevent similar disruptions in the future. We appreciate your patience and understanding as we worked to resolve this issue. Please don’t hesitate to reach out to our Customer Success Team if you have any further questions or concerns at CustomerSuccess@CobblestoneSystems.com Sincerely, Tiffany Salmon Security Compliance Analyst Email tsalmon@cobblestonesystems.com Phone 866-330-0056 x 2222 Web www.CobbleStoneSoftware.com Fax 609-482-8023